Unstung Marketing LLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, digital marketing programs, and other offerings.
By accessing or using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.
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1. Information We Collect
We collect personal information when you voluntarily provide it to us through our website, during communications with us, or as part of the services we provide. The types of information we collect may include:
- Personal Information: Name, email address, mailing address, phone number, business information, and other contact details.
- Billing Information: Payment details, billing address, and related financial information.
- Usage Information: IP address, browser type, operating system, referral source, pages viewed, and other technical details about how you interact with our website and services.
- Communications: Content of your communications with us, including inquiries, feedback, and customer support requests.
- Marketing Information: Preferences regarding marketing communications and interactions with our emails, SMS messages, and ads.
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2. How We Use Your Information
Unstung Marketing LLC uses the information we collect for the following purposes:
- To Provide and Improve Services: We use your information to deliver our services, communicate with you, and improve the user experience.
- To Process Payments: We collect billing and payment information to process transactions for our services.
- To Communicate with You: We may use your contact information to send updates, newsletters, promotional content, and information related to our services. You may opt out of marketing communications at any time.
- To Respond to Inquiries: We use your information to respond to customer support requests or other inquiries you send us.
- To Personalize Your Experience: We may use your information to tailor content, advertisements, and recommendations to your preferences.
- To Comply with Legal Obligations: We may process your data to comply with applicable laws, regulations, or legal processes.
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3. Opting Out of Marketing Communications
We respect your privacy and provide clear options to stop receiving marketing communications from us.
- SMS Messages: We use a software called SlickText (Slick Innovations, LLC) to manage our SMS marketing communications. To stop receiving marketing SMS messages, reply with the word "STOP" to any marketing SMS message. This reply will be processed by SlickText, who will handle your opt-out request and ensure that you are removed from our SMS list.
Important: If you experience any issues with the opt-out process, please contact both SlickText directly and our company at connect@alexalbarran.com to resolve the matter.
Email Communications: We use a software called ConvertKit (CONVERTKIT, INC.) to manage our email marketing communications. To stop receiving marketing emails, you can:
Unsubscribe via Email: Click the "UNSUBSCRIBE" button at the bottom of any promotional email you receive. This action should automatically unsubscribe you from future marketing emails via ConvertKit.
Contact Us Directly: If you experience any issues with the unsubscribe process, or if ConvertKit does not automatically remove you from our email list, please email us at connect@alexalbarran.com. We will ensure that you are removed from our marketing lists within 48 hours of receiving your request.
By using these opt-out options, you confirm that you understand the process and are aware of any potential issues with the service providers involved.
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4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, contractors, or agents who perform services on our behalf, such as payment processing, marketing assistance, and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes (such as a court order or subpoena), or to protect the rights, property, and safety of Unstung Marketing LLC, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owners.
- With Your Consent: We may share your personal information with third parties if you give us your consent to do so.
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5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small data files that are placed on your device to help us recognize you and improve your experience.
- Types of Cookies:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.
- Analytical/Performance Cookies: These cookies collect information about how visitors use the website, which helps us improve its performance.
- Marketing Cookies: These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
You can control the use of cookies by adjusting your browser settings, but disabling cookies may limit your ability to use certain features of our website.
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6. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
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7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal limitations.
- Opt-Out of Marketing Communications: You may opt out of receiving marketing emails by following the unsubscribe instructions in those emails or by emailing us at connect@alexalbarran.com. To opt out of marketing SMS messages, reply "STOP" to any message. We will remove you from marketing lists within 48 hours of receiving your email or SMS request.
- Data Portability: In certain circumstances, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at connect@alexalbarran.com. We may require verification of your identity before fulfilling your request.
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8. Children’s Privacy
Unstung Marketing LLC does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information from our records. If you believe that we may have collected information from a child under 13, please contact us at connect@alexalbarran.com.
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9. International Data Transfers
If you are located outside the United States and choose to provide personal information to us, please note that your information will be transferred to and processed in the United States. By providing your information, you consent to this transfer and processing in accordance with this Privacy Policy.
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10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective when we post the updated policy on our website. Your continued use of our services after any such changes signifies your acceptance of the revised Privacy Policy.
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11. Contacting Us
This site is owned and operated by Unstung Marketing LLC. If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at:
Unstung Marketing LLC
Email: connect@alexalbarran.com
We are committed to addressing your inquiries and ensuring your privacy is protected.
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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure practices as outlined above.
